Refund policy
Return & Refund Policy
Each Nak Talok™ product is made to order especially for you. Because our products are printed on demand, we generally do not accept returns or exchanges for incorrect size selection, change of mind, or buyer's remorse.
Damaged, defective, or incorrect orders
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number and clear photos showing the issue. We’ll review the problem and, when approved, arrange a replacement or refund at no additional cost.
Sizing
Please review the size information provided on the product page before ordering. Because each item is made to order, we cannot offer returns or exchanges when the wrong size was ordered by the customer.
Colors
We do our best to display product colors as accurately as possible. However, actual garment and printed colors may vary slightly from what you see on your screen due to differences in monitors, phones, display settings, lighting, garment materials, and normal variations in the printing process. Slight color variations are not considered defects.
Lost packages
If tracking indicates that your package may have been lost in transit, please contact us and we’ll investigate the shipment with our fulfillment provider.
Order changes and cancellations
We begin processing orders quickly. Once an order has entered production, we cannot guarantee that it can be changed or canceled. If you need to request a change or cancellation, contact us as soon as possible.
Refunds
If a refund is approved, it will be issued to your original payment method. Your bank or credit card provider may require additional time to process and post the refund.
Contact us
If there is a problem with your order, please contact us through the contact information provided on our website. Please include your order number so we can help you as quickly as possible.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.